Facing fury over ‘fake websites,’ Grubhub says restaurants have it wrong [www.latimes.com]
Grubhub says its contract allowed it to create fake restaurant websites [www.theverge.com]
Grubhub CEO calls copycat website allegations ‘reckless’ [www.nrn.com]
Grubhub denies setting up restaurant sites without permission [nypost.com]
Grubhub Denies Allegations Of Fake Web Domains [www.pymnts.com]
After days of public furor over allegations of cybersquatting that hurts independent restaurants, GrubHub is on the offensive.
— Los Angeles Times (@latimes) July 2, 2019
But pointing to the fine print is unlikely to silence all of GrubHub’s critics. https://t.co/ecGlYG4NyJ
Regardless of what these contracts may say, they still don't spell it out clearly especially when you're working w/ super not-online businesses like a restaurant. And especially so to restaurants run by immigrant communities, where legal contract English is basically nonsensical https://t.co/5IyxcRktdk
— Natt การุณรังษีวงศ์ (@nattgarun) July 2, 2019
I suppose if you’re fine with pixel tracking, this is par for the course too. https://t.co/UKC4PHydp3
— Robert Stephens (@rstephens) July 3, 2019
How is ”they didn’t read the fine print of our terms of service” an even remotely reasonable excuse in 2019 https://t.co/R6JP8TAyc9
— Nick Statt (@nickstatt) July 2, 2019
When your only defense is we put it in the terms of service so clearly every restaurant knew about it then maybe you should rethink your strategyhttps://t.co/w9nxqf8nWG
— Jay Marcyes (@jaymon) July 3, 2019
YEAH RIGHT... Grubhub denies allegations that it created websites for restaurant partners without their permission, says the service was included in their contracts https://t.co/GRsN5T2qNW#GrubHub #DavidvsGoliath #badbusiness #cybersquatting #internet #sucks
— ⭐Allen Harkleroad⭐️ (@AllenHarkleroad) July 3, 2019
You know those restaurants saying GrubHub created fake websites for them without their permission? Turns out they gave permission. https://t.co/nO0ps6du48 Scoop from @jamesbcutchin
— Jeff Bercovici (@jeffbercovici) July 2, 2019
It looked like the perfect David and Goliath story: A tech giant , hurting mom and pop restaurants by grabbing up digital real estate and using it to boost its own commissions.
— Los Angeles Times (@latimes) July 3, 2019
There was just one problem: That’s not what actually happened. https://t.co/xSzG74UwTK
Grubhub says its contract allowed it to create fake restaurant websites https://t.co/mO8w4ajR0r pic.twitter.com/mMlBCPjOWU
— The Verge (@verge) July 3, 2019
Grubhub says its contract allowed it to create fake restaurant websites https://t.co/mO8w4ajR0r pic.twitter.com/ZP6hMrhUX3
— The Verge (@verge) July 2, 2019
Grubhub says its contract allowed it to create fake restaurant websites https://t.co/ZIfRtdHqyB pic.twitter.com/nkGp1G6wmC
— Rich Tehrani (@rtehrani) July 3, 2019
Anyway, here's the snippet of the contract Grubhub provided us. Crucially, it does not quite elaborate what these "microsites" are supposed to look like, or what purpose they serve.https://t.co/f4IuiHOPb2 pic.twitter.com/sRrf0HkQte
— Natt การุณรังษีวงศ์ (@nattgarun) July 2, 2019