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SUPER YIKES: something happened to my Galaxy Fold screen and caused a bulge. I don’t know how it happened, and I’m waiting to hear back from Samsung. It’s broken. https://t.co/p1014uB01D pic.twitter.com/3FZJkWtSKr
— Dieter Bohn (@backlon) April 17, 2019
After one day of use... pic.twitter.com/VjDlJI45C9
— Steve Kovach (@stevekovach) April 17, 2019
Samsung says it will stick with its plan to launch the Galaxy Fold on April 26, despite screen failures seen by @markgurman and other journalists https://t.co/6qb7KWpbaL https://t.co/OB57dIkZeZ
— Sam Kim 김혜성 (@samkimasia) April 18, 2019
PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. It's NOT a screen protector. Do NOT remove it.
— Marques Brownlee (@MKBHD) April 17, 2019
I got this far peeling it off before the display spazzed and blacked out. Started over with a replacement. pic.twitter.com/ZhEG2Bqulr
This wasn’t on the review units - not that I saw. Several other reviewers didn’t have it either. https://t.co/QG9eoiCF1W
— Mark Gurman (@markgurman) April 18, 2019
Will still be very curious to hear what exactly is causing the issues with these displays. Based on what other writers are showing and saying, it's not *just* the peeling back of the top layer that is causing problems.
— Lauren Goode (@LaurenGoode) April 18, 2019
I thought I was dumb for messing with it, but turns out @markgurman @backlon and @stevekovach all also have broken Folds too because of how delicate this layer is.
— Marques Brownlee (@MKBHD) April 17, 2019
Samsung Fold team right now: pic.twitter.com/bAeIvGrOKq
You’re...
— M.G. Siegler (@mgsiegler) April 18, 2019
Don’t say it.
Don’t say it.
Don’t say it.
...folding it wrong. https://t.co/tHOTZVVKE5
Samsung will regret launching the Galaxy Fold like this. There are significant hardware issues here. For a $2,000 phone, this is clearly not ready for consumers. https://t.co/ZO9b9jgKyF
— Tom Warren (@tomwarren) April 18, 2019
Me, @stevekovach, and @markgurman have Review Units of the Galaxy Fold with broken screens.https://t.co/AR56AV7RLa
— Dieter Bohn (@backlon) April 17, 2019
The screen on my Galaxy Fold review unit is completely broken and unusable just two days in. Hard to know if this is widespread or not. pic.twitter.com/G0OHj3DQHw
— Mark Gurman (@markgurman) April 17, 2019
100% did the same exact thing and the inside screen spazzed. There should be a PSA or writing in the box.
— Marques Brownlee (@MKBHD) April 17, 2019
Probably not the best sign for your new phone that a proof of life tweet each morning feels appropriate. https://t.co/rnI8rA85JD
— Sean Riley (@RileySeanM) April 18, 2019
There was no explicit communication that I recall at the briefing to pick up the device around not removing the film. There was an email about a day later. Naturally, one would unbox and start using a NON-embargoed device immediately, not wait a day for follow up instructions.
— Mark Gurman (@markgurman) April 18, 2019
Also this is why we call these kinds of experiences "first looks" and not full reviews when we've had very limited time with new technology. pic.twitter.com/7CcsH03Txy
— Lauren Goode (@LaurenGoode) April 18, 2019
Samsung responds with a two part statement on Galaxy Fold screen issues. There’s still no clear answer as to what broke on the screens where users didn’t try to peel off that protective layer.https://t.co/B60VkKObtx
— Dieter Bohn (@backlon) April 18, 2019
My colleague opened the Galaxy Fold and it started doing this. So, long answer to your question @WilfredFrost, the hinge doesn’t seem very rugged after all. After two days: pic.twitter.com/Z1F8iwjURa
— Todd Haselton (@robotodd) April 17, 2019
The screen now appears to be completely dead pic.twitter.com/FPpNrGo6gA
— Mark Gurman (@markgurman) April 17, 2019
This is incredible. Three separate specimens of a $2000 product breaks within days of being sent to three different reviewers - in three different ways. No matter what happens with replacement units, nor what the explanation, why would you have confidence in the product? https://t.co/sqv76En0S1
— Walt Mossberg (@waltmossberg) April 17, 2019
Also from Samsung PR: “There are no changes to the plans – we are launching in the U.S. on April 26.”
— Joanna Stern (@JoannaStern) April 18, 2019
The phone comes with this protective layer/film. Samsung says you are not supposed to remove it. I removed it, not knowing you’re not supposed to (consumers won’t know either). It appeared removable in the left corner, so I took it off. I believe this contributed to the problem. pic.twitter.com/fU646D2zpY
— Mark Gurman (@markgurman) April 17, 2019
Samsung also says not to remove the protective layer from the screen. @robotodd never touched the protective layer and the screen still broke. (Other reviewers did remove it) https://t.co/nz48xeqFMJ
— Steve Kovach (@stevekovach) April 18, 2019
There’s a couple comments that are like, “it’s supposed to be unremovable/read the instructions.”
— Mom (@truongasm) April 18, 2019
My dudes, taking the film off new electronics is hardwired into our brains. https://t.co/PJEYLAwQMq
Note that it's "limited" and "early" and a "few." This is very much from the playbook of initial responses to technical issues in consumer products.
— Lauren Goode (@LaurenGoode) April 18, 2019
Samsung declined to comment. (for now)https://t.co/nz48xeqFMJ
— Steve Kovach (@stevekovach) April 17, 2019
$AAPL to the moon they will take all the market again.
— JP (@j_p_jacques) April 17, 2019
Apple is sometime late in tech but always flawless
They got the right product at the right time when technology is ready
Samsung's $2,000 folding phone is breaking for some users after two days https://t.co/CVnJdV9ePb
Samsung clearly didn't think about repair in their build specs. No excuse for days old infant mortality. https://t.co/E5zOx4VMns
— Right to Repair (@RepairCoalition) April 17, 2019
Update from @robotodd: Samsung says it’s investigating the Galaxy Fold display issues. https://t.co/nz48xeqFMJ
— Steve Kovach (@stevekovach) April 18, 2019
Samsung also says not to remove the protective layer from the screen. @robotodd never touched the protective layer and the screen still broke. (Other reviewers did remove it) https://t.co/nz48xeqFMJ
— Steve Kovach (@stevekovach) April 18, 2019
갤럭시 폴드가 웹진 더 버지, 리뷰어 MKBHD의 기기가 고장난 데 이어 CNBC 기기까지 고장났습니다. 심지어 문제가 된 보호필름을 제거하지 않았다고 합니다. 이런 제보는 한둘이 아닙니다.
— bpict (@bpict_) April 17, 2019
공통적으로 디스플레이 깨짐 및 패널 들뜸, 화면 깜빡임 등의 문제를 겪고 있습니다.https://t.co/kDnTt5mWIQ pic.twitter.com/5Of4QZIspQ
UPDATE via @robotodd: Samsung’s $2,000 folding phone is breaking for some users after two dayshttps://t.co/n0lvNWp0MA https://t.co/88NPCNghI6
— CNBC's Closing Bell (@CNBCClosingBell) April 17, 2019
Samsung Galaxy Fold screen breaking and flickering. Jt: called this one https://t.co/8cjZCvnMXw
— Jeff Terry (@nuclear94) April 18, 2019
How could you not see this coming? The #GalaxyFold is rushed "innovation," and I just can't grip why people would want something so fragile to fold anyway. https://t.co/Qup2YDQ3pT
— Zee (@Zrighteous) April 18, 2019
Samsung responds with a two part statement on Galaxy Fold screen issues. There’s still no clear answer as to what broke on the screens where users didn’t try to peel off that protective layer.https://t.co/B60VkKObtx
— Dieter Bohn (@backlon) April 18, 2019
Samsung responds to Galaxy Fold screen damage: "we will thoroughly inspect these units" https://t.co/HI8AYMRMyv pic.twitter.com/BWc6YNNDMO
— The Verge (@verge) April 18, 2019
Can’t wait for all this to flop! Actual implementation of folding screens doesn’t solve any real problem!
— Pedro Dias (@pedrodias) April 18, 2019
“Samsung responds to Galaxy Fold screen damage: ‘we will thoroughly inspect these units’” https://t.co/DMeR3gx9BI
Samsung is investigating the broken Galaxy Folds. It says in some (but not all) cases the problems may be to do with journalists removing a protective layer from the screen. Why is it even removable? Consumers will definitely remove it in the wild. https://t.co/fSoSWmST1O
— Martin Bryant (@MartinSFP) April 18, 2019
Samsung responds to Galaxy Fold screen damage: ‘we will thoroughly inspect these units’ https://t.co/Plb2KNHj3G
— Dr. Michael Spehr (@MicSpehr) April 18, 2019
Full statement.https://t.co/B60VkKwABZ pic.twitter.com/HsTZqWVwEQ
— Dieter Bohn (@backlon) April 18, 2019
Samsung will ‘thoroughly inspect’ broken Galaxy Fold handsets https://t.co/MbW04t0WZ8 by @killianbell pic.twitter.com/YoaDao9bbW
— Cult of Mac (@cultofmac) April 18, 2019
Samsung shares down 3% today. Samsung says it’s still going to sell the Galaxy Fold https://t.co/DrIVMW29mX
— Steve Kovach (@stevekovach) April 18, 2019
Samsung shares tumble amid concerns its foldable phones are breaking https://t.co/cBxYiwOdCT
— Todd Haselton (@robotodd) April 18, 2019
"Samsung's $1,980 Galaxy Fold phone is breaking for some users after a day or two of use. A review unit given to CNBC by Samsung is also completely unusable after just two days of use". https://t.co/KcUo7UHjSI
— Raphael Rashid (@koryodynasty) April 18, 2019
Oop. Mess. https://t.co/CpPHzATEMl
— chris evans (@notcapnamerica) April 18, 2019
This one? https://t.co/k7jGSjEJMz
— Cameron Olsen (@shonkyaussie) April 17, 2019
"Samsung’s Galaxy Fold is already breaking.
— Jon ? (@jahn_plz) April 18, 2019
Reviewers who got the device are seeing flickering screens. Some think because a protective film was removed.
But CNBC’s unit is also broken and we did not remove the film."https://t.co/OXLhZyHU0z
My suggestions for keeping your Easter Holiday fun: debate the terrific Samsung Fold controversy with your family and friends (thanks @robotodd) and save the Mueller Report for a quiet read with your nightcap. https://t.co/mqQFF8kc5X
— Kate Fazzini (@KateFazzini) April 18, 2019
Just posted: Samsung's review phones fail, delivering a PR nightmare https://t.co/yhOhUuQBv4 (w/ @christineNYT)
— Brian X. Chen (@bxchen) April 18, 2019
ICYMI - Samsung will ‘thoroughly inspect’ broken Galaxy Fold handsets https://t.co/MbW04sJlAy by @killianbell
— Cult of Mac (@cultofmac) April 19, 2019
ICYMI: Samsung will ‘thoroughly inspect’ broken Galaxy Fold handsets https://t.co/MbW04t0WZ8 by @killianbell pic.twitter.com/PUrQUCSrM4
— Cult of Mac (@cultofmac) April 18, 2019