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At the same time, this shooter was an active member of a rather horrible online community (which I will not amplify) that encourages this kind of behavior. He posted the FB Live link and mirrors to his manifesto right before, so thousands of people got copies in real-time.
— Alex Stamos (@alexstamos) March 15, 2019
To moderate live video, Facebook moderators have an interface that gives an overview of an going live stream/already broadcast sections. Includes a graph showing where engagement spikes, potentially meaning the mods should look at that point in the stream https://t.co/V6yL7dB9Se pic.twitter.com/ZawwJFZr6k
— Joseph Cox (@josephfcox) March 15, 2019
This is actually the wrong framing. This isn't about the video "going viral" in the traditional sense, where a piece of content explodes on social media *because* of engagement on that platform.
— Alex Stamos (@alexstamos) March 15, 2019
TL;DR It isn't going to get a lot better than this.
Why? https://t.co/Cx78Yv9nsu
So now we have tens of millions of consumers wanting something and tens of thousands of people willing to supply it, with the tech companies in between.
— Alex Stamos (@alexstamos) March 15, 2019
YouTube and Facebook/Instagram have perceptual hashing built during the ISIS crisis to deal with this and teams looking.
According to internal training docs for Facebook content moderators, they can
— Matt Navarra (@MattNavarra) March 15, 2019
- ‘Snooze’ stream, so it resurfaces to mods again every 5 mins to check if anything has developed
- Ignore it + close report
- Delete stream
- Escalate stream to specialized team https://t.co/qUvRteqnTW
The Facebook video that had 23,000 views in a hour? It's been taken down, but only after 239,924 people watched it. And another whole slew are up there. pic.twitter.com/S6mh3dhwfO
— Carole Cadwalladr (@carolecadwalla) March 15, 2019
“I couldn’t imagine being the reviewer who had to witness that livestream in New Zealand.” https://t.co/cI4bV6rwf0
— Motherboard (@motherboard) March 15, 2019
2) Perceptual hashes and audio fingerprinting are both fragile, and a lot of these same kinds of people have experience beating them to upload copyrighted content. Each time this happens, the companies have to spot it and create a new fingerprint.
— Alex Stamos (@alexstamos) March 15, 2019
Senior Facebook employees told Motherboard how when Facebook Live—used to stream the Christchurch attack—launched, the company realized it didn't have processes in place to handle the volume of bad material, like self-harm. Had to create tools for mods https://t.co/V6yL7dB9Se pic.twitter.com/FdRu3Cga58
— Joseph Cox (@josephfcox) March 15, 2019
Anyway, this is hard and also incredibly sad. If we could somehow combine aggressive blocking with a change of media focus to the victims, maybe that would have the least chance of triggering copycats. There are too many players in this prisoner's dilemma to allow for that.
— Alex Stamos (@alexstamos) March 15, 2019
FIN
Why couldn't tech stop the New Zealand shooting videos from going viral? For starters, doing that is a heck of a lot harder than it sounds. https://t.co/8ksdNPsFu5
— Nicholas Thompson (@nxthompson) March 15, 2019
The New Zealand massacre rightly had people wondering why, after all this time, tech companies haven’t figured out a way to stop these videos from spreading. The answer may be a disappointingly simple one: It’s a lot harder than it sounds. https://t.co/z3DaT2eSt8
— issie lapowsky (@issielapowsky) March 15, 2019
Some more details from Facebook about its approach to the New Zealand video: hashing for proactive removal, using AI to detect altered versions, urging users to report copies, sharing information with other platforms. https://t.co/vIOEfdHK5e
— Caitlin Kelly (@caitlin__kelly) March 15, 2019
It's easy to say these companies should just stop letting people upload videos at times like these. But who would be silenced in the meantime? And at a time when so many people are getting their news from social media, that's a pretty extreme remedy https://t.co/z3DaT2eSt8
— issie lapowsky (@issielapowsky) March 15, 2019
Another good piece on the challenges of real-time filtering. Still, it is unfortunate that so many outlets are misleading readers to think that AI can "detect copyright infringement", as opposed to detecting content that rights-holders said was off-limits. https://t.co/dGmMxQ8odY
— Matt Schruers (@MSchruers) March 15, 2019
Why Tech Didn't Stop the New Zealand Attack From Going Viral by @issielapowsky https://t.co/srhm5WIiZj
— Elizabeth S (@egseeger) March 15, 2019
Why Tech Didn't Stop the New Zealand Attack From Going Viral https://t.co/W7Q41d3xb9 #Business pic.twitter.com/IqVy4Op7h8
— Evan Kirstel at #EC19 (@evankirstel) March 15, 2019
"The answer may be a disappointingly simple one: It’s a lot harder than it sounds." --@issielapowsky on how tech struggles with moderating graphic videos and images of terrorism in the social media age. https://t.co/FfgXU8cQMr
— Andrea Valdez (@andreamvaldez) March 15, 2019
Platforms aren't neutral https://t.co/BgKmeGOjMF
— Henry Oliver (@Henry__Oliver) March 15, 2019
Tech companies are investing in automated tools to detect photos and videos of graphic violence. But things get a lot trickier when 1) the video is live and 2) news outlets also want to broadcast these clips. https://t.co/z3DaT2eSt8
— issie lapowsky (@issielapowsky) March 15, 2019
As the tragedy in New Zealand shows, livestreaming has become a nightmare. Facebook, Twitter and YouTube needs radical change. https://t.co/uOm5BoC7Dn
— Wicaksono ?? (@ndorokakung) March 16, 2019
New: docs, sources, senior Facebook employees show how FB moderates livestreams, like the Christchurch attack.
— Joseph Cox (@josephfcox) March 15, 2019
“I’m not sure how this video was able to stream for [17] minutes."
“I couldn’t imagine being the reviewer who had to witness that livestream"https://t.co/V6yL7dB9Se
According to internal training docs for Facebook content moderators, they can
— Matt Navarra (@MattNavarra) March 15, 2019
- ‘Snooze’ stream, so it resurfaces to mods again every 5 mins to check if anything has developed
- Ignore it + close report
- Delete stream
- Escalate stream to specialized team https://t.co/qUvRteqnTW
To moderate live video, Facebook moderators have an interface that gives an overview of an going live stream/already broadcast sections. Includes a graph showing where engagement spikes, potentially meaning the mods should look at that point in the stream https://t.co/V6yL7dB9Se pic.twitter.com/ZawwJFZr6k
— Joseph Cox (@josephfcox) March 15, 2019
Senior Facebook employees told Motherboard how when Facebook Live—used to stream the Christchurch attack—launched, the company realized it didn't have processes in place to handle the volume of bad material, like self-harm. Had to create tools for mods https://t.co/V6yL7dB9Se pic.twitter.com/FdRu3Cga58
— Joseph Cox (@josephfcox) March 15, 2019
Moderating live footage is incredibly difficult. With weapons, a stream can change from non-violating to violent in milliseconds. This doesn't mean Facebook isn't trying; it's indicative of problems all platforms face https://t.co/V6yL7dB9Se pic.twitter.com/NCehFvrjt1
— Joseph Cox (@josephfcox) March 15, 2019
With Facebook Live, mods are told to watch for 'warning signs' a stream is about to get violent. Those include the "Display or sound of guns or other weapons (knives, swords) in any context."
— Joseph Cox (@josephfcox) March 15, 2019
Christchurch attacker showed weapons for minutes before attackhttps://t.co/V6yL7dB9Se pic.twitter.com/x1lbalV1Z7
Live content is very difficult to moderate. Facebook is trying, but this is the nature of the beast. If platforms want live content this is always going to be part of it https://t.co/yJeAaBy9Wh
— Emanuel Eggberg (@emanuelmaiberg) March 15, 2019
On Friday, at least 49 people were killed in terror attacks in New Zealand.
— VICE (@VICE) March 15, 2019
Documents, sources, and interviews with senior Facebook employees show how difficult it is for social media companies to moderate live footage. https://t.co/wl55MRvq4v
Its devastating to hear of this senseless acts of violence and hate. Can’t tolerate aggression towards others regardless of race, culture, faith etc. Let’s stand together united in humanity as brothers and sisters. #prayingforpeace #❤️ https://t.co/4atdzp3TJQ
— BFA DPCDSB (@DPCDSB_BFA) March 15, 2019
This is so terrible. The fear and hatred behind this attack is so dark. https://t.co/2Kd4QOeJyw
— Stepfanie Kramer (@StepfanieKramer) March 16, 2019
My heart goes out to New Zealand, the Muslim community and all those affected by the #NZMosqueShooting. No form of extremism and hate will be tolerated. https://t.co/aSJAccEnM9
— Nanette D. Barragán (@RepBarragan) March 15, 2019
My heart goes out to all the families who are currently suffering and any friends who may reside in New Zealand. This is a disgusting example yet again of the intolerance that comes from eurocentric radicalism and how many justify the behavior. #NewZealandhttps://t.co/OWmg3Ih6hX
— Tyus D. Williams ????? (@sciencewithtyus) March 15, 2019
This need to happen to wake you up enough is enough ye blind and decieved by demons.https://t.co/qbyPDjCeoe
— Jah Ra El Bey (@jahraelbey) March 15, 2019
We need to come to terms with and truly finally scientifically understand the virulent strains of irrational racism and xenophobia so deeply ingrained in humanity’s DNA if we ever hope to stem this worldwide murderous tide. #ChristchurchMosqueAttack https://t.co/M26vsAHmer
— Larry Charles (@larrycharlesism) March 15, 2019
Attack on Christchurch Mosques Leaves 49 Dead https://t.co/CpvAYAD5wn
— All In w/Chris Hayes (@allinwithchris) March 15, 2019
New Zealand Shooting Live Updates: Attack on Christchurch Mosques Leaves 49 Dead https://t.co/NmDpAl9fEE The hatred and murder has to stop, my heart is broken.
— Anna Paquin (@AnnaPaquin) March 15, 2019
"Ms. Hanif said the two mosques in Christchurch had asked for help from the rest of New Zealand’s Muslims to arrange 49 funerals" https://t.co/OjguoquOka
— Shashank Joshi (@shashj) March 15, 2019
The alleged killer had engraved a slogan known as the “14 words” — a shibboleth of white supremacy —on his rifle. The manifesto he posted on social media, where he also livestreamed the attack, bears evidence of his ties to the far-right. https://t.co/0GTVQNiF1Z #NXMosqueShooting
— Southern Poverty Law Center (@splcenter) March 15, 2019
2/ According to @nytimes, the man, who police identified as Brenton Tarrant, posted his manifesto on Twitter and 8chan ranting about “white genocide” and birth rates. https://t.co/z4d6PDkCIS
— Reveal (@reveal) March 15, 2019
Dipayan Ghosh, fellow at Harvard’s Kennedy School & former member of Facebook’s privacy & policy team: “One reason why tech companies haven’t gotten better at this is because they lack any tangible incentives. There isn’t a stick in the air to force them.” https://t.co/IUD8vEwuc7
— neil turkewitz (@neilturkewitz) March 15, 2019
Why Tech Didn't Stop the New Zealand Attack From Going Viral https://t.co/4WvtkbvxTZ
— Saleem Pheku (@prdyt) March 16, 2019
Why Tech Didn't Stop the New Zealand Attack From Going Viral https://t.co/SqjCM3gyrQ (via @antoniogm)
— arianna ciccone (@_arianna) March 15, 2019
There always seems to be a rehearsed Knee Jerk (said sarcastically) course of action in the wake of a tragedy. This plan has been brewing for a while. They don't like you live streaming the truth, so let's use this atrocity to stop it https://t.co/Kl7euFbsDi
— Cruella (@CruellaDeBrexit) March 16, 2019
So there was an anti-Islam shooting in Christchurch, New Zealand some time ago today in two mosques, and 49 people were killed as 48 were injured. It's really scary news, and has raised discussion on the topic of Islamophobia. https://t.co/9pCPuqHBT8
— ?NiTROACTiVE☢️ (@NiTROACTiVE) March 16, 2019
My condolences go out to the people of New Zealand and the faithful everywhere. I am deeply saddened that places of worship are yet again targets. Condemn this hateful crime--there is no greater fight, both here and abroad. #NZMosqueShootinghttps://t.co/zGG7j4ypq0
— Dean Bridget Long (@bterrylong) March 15, 2019
New Zealand mosque shooting suspect is charged with murder, police say more charges to come: https://t.co/hDgkjmV4Ut
— Jessica Hayes (@JessicaHayesTV) March 16, 2019
? It is official we now have the first ever American president that has inspired a terror attack.#TraitorTrump#NewZealandTerroristAttack
— Nathan Lane (@VetMe2020) March 16, 2019
Not only did he cite Trump in the manifesto,
Trump reciprocated hours later by using the same rhetoric...
WTFHH?https://t.co/QPlzEoVQiB
New Zealand Shooting Live Updates: Attack on Christchurch Mosques Leaves 49 Dead https://t.co/ObBX3qZFIE
— Yusuf Ledesma (@yusufledesma) March 15, 2019
Another tragic attack on people of faith by a white supremacist gunman. Tucson stands with New Zealand, and with our own valued, and welcome, Muslim community. https://t.co/Ufj5YZhhJ7
— Jonathan Rothschild (@JRothschildAZ) March 15, 2019
AHEPA strongly condemns the terrorist attacks upon worshipers at two mosques in Christchurch, New Zealand, which were rooted in racism and hate. To be attacked in a place of worship is unfathomable. Our... https://t.co/H8NiHQcwJk
— Order of AHEPA (@OrderOfAHEPA) March 15, 2019
The intelligence services in Australia and New Zealand completely failed to stop the murder of many innocent people inside the mosques today. This seems to be a long term plan and executed in cold blood by a terrorist group from that part of the world. https://t.co/zb3V3TPCwI
— Zia S. Arastu (@ZiaArastu) March 15, 2019
Are you happy? https://t.co/OBJ5Ruwssx
— RS_Benedict (@benedict_rs) March 16, 2019