Facebook pledges to improve oversight of contractor firms amid rising criticism [www.theverge.com]
Our Commitment to Our Content Reviewers [newsroom.fb.com]
love when a company pretends to be caught flat-footed when the first major feature on how traumatic and overwhelming its workplaces are came out 4.5 calendar years ago (https://t.co/20Ce3xkpaY)https://t.co/L0PlKOj0c3
— Casey Johnston (@caseyjohnston) February 25, 2019
Justin … you got it https://t.co/iQZzhn0NZs pic.twitter.com/7vW7RVBjGd
— Casey Newton (@CaseyNewton) February 25, 2019
Sources tell me that Facebook gives contractors fewer benefits for legal reasons -- if they were treated like employees, they could sue about employee things. Also, it's a fast-growing workforce which may be cut when the AI gets good enough, so why use recruiting resources?
— Sarah Frier (@sarahfrier) February 25, 2019
Last year I interviewed Facebook's head of training for our investigation into content moderation. Today we are publishing it in full, because it touches on a lot of things in @CaseyNewton's fantastic piece today: https://t.co/La1nazWeO5
— Jason Koebler (@jason_koebler) February 25, 2019
How common is it for moderators to fall down the conspiracy rabbit hole? What happens next?
— Aviv Ovadya (@metaviv) February 25, 2019
The @Facebook response (https://t.co/6mjjSeufzi) to @CaseyNewton's piece on content moderation (https://t.co/7alRFbprHf) did not address this. pic.twitter.com/QQnctmUk9o
fb just put this out following @CaseyNewton's bombshell report. if you haven't read it yet -- you have to. it's heartbreaking, and fb's response is far from adequate https://t.co/xgZA7vUrWe
— shoshana wodinsky is MIA until march! (@swodinsky) February 25, 2019
This post is infuriating. In response to @CaseyNewton's excellent reporting, Facebook does its usual "no big deal". FB wouldn't tell you even the most basic information about who it worked with on moderating - then accuses people of "misunderstanding" https://t.co/lwdgYQhBLV
— Dave Lee (@DaveLeeBBC) February 25, 2019
the Justin Osofsky blog post out today https://t.co/6qcpWxfYbk was an internal post before @CaseyNewton's piece went live this morning.
— Sarah Frier (@sarahfrier) February 25, 2019
Facebook responds, says contractors are necessary because those firms have "core competency in this type of work" https://t.co/6qcpWxxz2S pic.twitter.com/WKBCMMAuVG
— Sarah Frier (@sarahfrier) February 25, 2019
Typical Facebook nonsense. Surprised it wasn’t titled “facts about Facebook moderation.” Their PR strategy is a disaster https://t.co/HMf8ZvXgMK
— Tom Warren (@tomwarren) February 25, 2019
Facebook pledges to improve oversight of contractor firms amid rising criticism https://t.co/4VsGYsYs14 pic.twitter.com/DSMUEce5BB
— The Verge (@verge) February 25, 2019
This post is infuriating. In response to @CaseyNewton's excellent reporting, Facebook does its usual "no big deal". FB wouldn't tell you even the most basic information about who it worked with on moderating - then accuses people of "misunderstanding" https://t.co/lwdgYQhBLV
— Dave Lee (@DaveLeeBBC) February 25, 2019
love when a company pretends to be caught flat-footed when the first major feature on how traumatic and overwhelming its workplaces are came out 4.5 calendar years ago (https://t.co/20Ce3xkpaY)https://t.co/L0PlKOj0c3
— Casey Johnston (@caseyjohnston) February 25, 2019
Justin … you got it https://t.co/iQZzhn0NZs pic.twitter.com/7vW7RVBjGd
— Casey Newton (@CaseyNewton) February 25, 2019
the Justin Osofsky blog post out today https://t.co/6qcpWxfYbk was an internal post before @CaseyNewton's piece went live this morning.
— Sarah Frier (@sarahfrier) February 25, 2019
Facebook responds, says contractors are necessary because those firms have "core competency in this type of work" https://t.co/6qcpWxxz2S pic.twitter.com/WKBCMMAuVG
— Sarah Frier (@sarahfrier) February 25, 2019
How common is it for moderators to fall down the conspiracy rabbit hole? What happens next?
— Aviv Ovadya (@metaviv) February 25, 2019
The @Facebook response (https://t.co/6mjjSeufzi) to @CaseyNewton's piece on content moderation (https://t.co/7alRFbprHf) did not address this. pic.twitter.com/QQnctmUk9o
Quite the opening line in Facebook's response to @CaseyNewton's story.https://t.co/pBdEnMSVAW pic.twitter.com/b5o35QWOLG
— Ryan Mac (@RMac18) February 25, 2019