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The problem is that your surveillance capitalist business model is fundamentally incompatible with basic human rights and democracy, Andy, and no amount of research or experts can “disrupt” that https://t.co/S2aCWNhztF
— Evan Greer (@evan_greer) September 16, 2021
Over and over again we see Facebook failing to operate its service responsibly at a global scale. https://t.co/ZXeIzq55wn pic.twitter.com/Nc7MjU2Oo9
— Casey Newton (@CaseyNewton) September 16, 2021
Facebook executives are openly discussing whether they created a monster, per the Wall Street Journal. pic.twitter.com/GE3lEjylwR
— Justin Hendrix (@justinhendrix) September 17, 2021
How many more horrible stories are going to come out about FB employees raising alarms over horrific crimes committed on the platform before the company starts listening to its own whistleblowers? https://t.co/Ts3DY6xHMj
— Poppy Alexander (@poppyalexander) September 16, 2021
“The fear was that eventually users might stop using Facebook altogether.”
— Alex Kantrowitz (@Kantrowitz) September 17, 2021
This was the most interesting sentence in the @WSJ's series about Facebook this week. We learned what Facebook does with its survival at stake. This week on @BigTechnology: https://t.co/Dbhkcu4IbY
WSJ Facebook Files Part V: "Company documents show antivaccine activists undermined the CEO’s ambition to support the rollout by flooding the site and using Facebook’s own tools to sow doubt about the Covid-19 vaccine" @samschech @JeffHorwitz @EmilyGlazer https://t.co/6EVvVwY2CL
— Justin Hendrix (@justinhendrix) September 17, 2021
As we told the Journal, we continue to invest in AI to help us improve our enforcement against these organizations at scale. In instances of imminent harm, we may also provide relevant information to law enforcement, in accordance with applicable law and our terms of service.
— Andy Stone (@andymstone) September 16, 2021
But this is an adversarial space and while we have tools to combat recidivism, we do find these organizations try to return to our platforms.
— Andy Stone (@andymstone) September 16, 2021
But the problems highlighted in the report are features of the platform, and crucially, what makes the platforms valuable. It's another example of Facebook execs either not understanding their own platform, or choosing to be ignorant to them https://t.co/DFc3m0a6eO
— HK (@HKesvani) September 16, 2021
This may be less of an issue in places where there is established rule of law, but in other countries where governments use their power to unethically demand information about dissidents, your increased monitoring may put some innocent people at great risk.
— Samidh (@samidh) September 16, 2021
Seems like table stakes (and it is), but not operationally trivial. You must find ppl who know the dialect & context, train them on platform rule nuances, ensure they have a safe workplace, and hire enough to staff 24/7 and mitigate single points of bias. Takes time, not just $.
— Samidh (@samidh) September 16, 2021
Someone on Facebook’s team didn’t revolt when they decided to leave the maximum comments at 300 PER HOUR PER PERSON on authoritative health source pages. For how long? Why weren’t these tactics in place before the pandemic? /9 pic.twitter.com/g6GMJ31JO0
— Jason Kint (@jason_kint) September 17, 2021
Again: #SocialWarming in action. The algorithm amplifies, those with the least information but the biggest motivation swamp the informed content. Because Facebook, like Google, selects on popularity, not accuracy. (Read my book for more on that.) https://t.co/6RL8qQBWll pic.twitter.com/HISrSet08Q
— Charles Arthur (@charlesarthur) September 17, 2021
My heart goes out to those who are victims of these terrible crimes across the world. Human and child trafficking are absolutely abhorrent. I send the teams working to stop these abominations my gratitude and wish them enduring resilience.
— Samidh (@samidh) September 16, 2021
We must also recognize that asking platforms to police safety issues on their platforms-- even ones they don't inherently make worse than the rest of the internet-- means that we are also asking them to surveil their communities in ways many may find invasive.
— Samidh (@samidh) September 16, 2021
I've seen firsthand the harm domestic violence can do, says O.J. Simpson https://t.co/M5TymH3KrM
— Tom Scocca (@tomscocca) September 16, 2021
Important thing to understand on Facebook. It’s stock is only down 2-3% in a week from hell with its CEO on front of WSJ for everything from covering up and hiding findings on their role in aiding teenage harm, revenge porn, protecting elites, lengthening pandemic, et al. /1 pic.twitter.com/U0RvwaZSJm
— Jason Kint (@jason_kint) September 17, 2021
You further need to duplicate this staffing to train your automated classifiers. Local people are needed to tag content, evaluate accuracy, and do this repeatedly as norms & language constantly shift. Do this for all languages, perhaps even those spoken by just 1% of people.
— Samidh (@samidh) September 16, 2021
OK, I’m getting a bit outraged here. Rather than sell advertising to UNICEF to offset antivax trolling, Facebook could have done this much earlier ⬇️ It isn’t “breaking glass” as they call it. It’s &;@$ing information architecture, common sense and human decency over profits. /8 pic.twitter.com/DBdk4STFc7
— Jason Kint (@jason_kint) September 17, 2021
Nugget from WSJ's Facebook story today: Mark Zuckerberg wrote to Dr. Fauci asking if he could personally fund vaccine trials. https://t.co/Seh1R5AUNV
— Jemima McEvoy (@jemimacmcevoy) September 17, 2021
We know we have more work to do, which is exactly why we hire specialists in key fields to help us do research and understand the problems so that we can improve our technology, staffing and policies to address them.
— Andy Stone (@andymstone) September 16, 2021
Somehow reading the @wsj story about Facebook vindicates what been writing/saying for almost a decade. It feels me sadder because we are now permanently caught in this vortex of misinformation, lies & mental pollination. Even they don’t know how to stop the monster they unleashed
— OM (@om) September 17, 2021
Today's WSJ reporting was especially difficult for me to read because it touches on a topic that probably "kept me awake" more than anything else when I was at FB. And that is, how can social networks operate responsibly in the global south? https://t.co/Ta844nFlRE
— Samidh (@samidh) September 16, 2021
?...
This is a fine statement by the @Facebook spox except for the fact that his employer’s top execs have routinely allowed harmful behavior patterns to persist in cases when stopping them would provoke bad-faith screams of “censorship” & “targeting” from right-wing media/politicians https://t.co/pKWnAMf3as
— Andrew Feinberg (@AndrewFeinberg) September 16, 2021
Apple threatening to remove Facebook's apps from the App Store after a BBC story on 'maids for sale,' and that spurring Facebook into action as it could have “potentially severe consequences to the business” is staggering. (This whole piece is tbh)https://t.co/bdwEFqfX6j
— Priyanjana Bengani (@acookiecrumbles) September 16, 2021
"....another memo said initial testing concluded that roughly 41% of comments on English-language vaccine-related posts risked discouraging vaccinations. Users were seeing comments on vaccine-related posts 775 million times a day..."https://t.co/AuoadjmYAF
— Andrew Restuccia (@AndrewRestuccia) September 17, 2021
There was a lot new, but the most significant contribution imo was showing that FB's own research supports conclusions that critics have long suspected but struggled to prove without access to internal data--and which FB execs in some cases have denied. https://t.co/KRu5PjnCi8
— Will Oremus (@WillOremus) September 17, 2021
“Facebook is acutely aware that the products and systems central to its business success routinely fail and cause harm.” https://t.co/mzXZzOFeMy
— Matt Rosoff (@MattRosoff) September 17, 2021
Remarkable to have this enormous investment in the world's largest stash of experts and resources while systematically ignoring everything they're telling you and instead intentionally choosing to literally enable genocide and insurrection. https://t.co/scMtNapKsZ
— Erin Biba (@erinbiba) September 16, 2021
but, ya know, apart from that... https://t.co/ghSSO8CCWg pic.twitter.com/5nSLcmwSts
— Katie Martin (@katie_martin_fx) September 17, 2021
Based in this reporting: hard to argue that Joe Biden's statement that social media is "killing people" wasn't entirely accurate- easier to argue it was likely an understatement. https://t.co/vvBgK28oAe
— Justin Hendrix (@justinhendrix) September 17, 2021
AI is so powerful https://t.co/lw2BtZKz0L pic.twitter.com/Wuid3sIs32
— Casey Newton (@CaseyNewton) September 17, 2021
While there is always more we can do, these teams have helped us to find and disrupt gangs and traffickers operating on our platform.
— Andy Stone (@andymstone) September 16, 2021
More astonishing revelations in the latest #facebookfiles installment, including that for Ethiopia—where armed groups have used FB to incite violence—the company doesn't have enough employees who speak the relevant languages to monitor the situation. https://t.co/EUVezxdiH3
— Rebecca Ballhaus (@rebeccaballhaus) September 16, 2021
The @WSJ saved the most damning part of their series, about how Zuckerberg wanted to provide reliable vaccine information but lost control of his own creation, for last. https://t.co/kkOQxm64Az
— Jodi Kantor (@jodikantor) September 17, 2021
Human trafficking, drug cartels, prostitution rings all use Facebook — but when FB employees call it out, nothing gets done. #IndictZuckerberg #DeleteFacebook https://t.co/IWfQXqS2r0
— Dr. Jack Brown (@DrGJackBrown) September 16, 2021
New @WSJ Facebook Files article just dropped:
— Dustin Volz (@dnvolz) September 16, 2021
Human traffickers, a drug cartel and prostitution rings have used Facebook for recruitment—abuses flagged by its employees that in some cases the tech giant made little effort to stop, internal documents show https://t.co/W0AZLpAIRe
In the end, this is yet another area where regulation can be helpful. Social networks need to be held to a minimal trust & safety standard before they can operate at scale in a place, and those operations necessary for safety must be protected from malicious gov't intrusion.
— Samidh (@samidh) September 16, 2021
Excited to announce my new biotech startup, Frnknstn https://t.co/ZbqORkQpkN pic.twitter.com/mr8Vmm6dvM
— Lachlan Markay (@lachlan) September 17, 2021
A while back, for my own benefit, I started to conceptualize platform companies as large governmental bureaucracies, where there isn't a single entity but a bunch of warring factions, and this @WillOremus develops my thinking on that. https://t.co/gJjVQJmdq6
— Mike Caulfield (@holden) September 17, 2021
The disparity in these statistics is just stunning. pic.twitter.com/adYifL46xY
— Ryan Mac ? (@RMac18) September 16, 2021
Maybe the best person to run the trillion-dollar surveillance machine isn't the guy who has spent his entire adult life in a bubble he built as a post-adolescent to protect him from reality. https://t.co/aEX54Gmv6Q
— Tim Marchman (@timmarchman) September 17, 2021
Facebook is so inherently broken that even as the company sought to fulfill Zuckerberg's goal to get more people vaccinated, swarms of comments from anti-vaxx posters overwhelmed even authoritative sources -- per Facebook's own researchhttps://t.co/U5V5SrDMXz pic.twitter.com/0YQ6GbiuUO
— Christopher Mims (@mims) September 17, 2021
Ultimately, I view the WSJ article as a highly deceptive puff piece for Facebook. "Oooooh look at this really outrageous, but not technically illegal, thing that Facebook has been doing! Focus your hatred and energy on this easily dodge-able issue right here!"
— Chris Vickery (@VickerySec) September 14, 2021
Selectively allowing some influential people and accounts to bypass the rules is definitely going to generate outrage from the public... but at its core this topic becomes a question of subjective moderation and is not going to result in criminal charges against anyone.
— Chris Vickery (@VickerySec) September 14, 2021
Every time I consider rejoining Facebook, something like this pops into my TL and the nausea prevents me from going through with it. https://t.co/2TDep43PLd
— Ed Bott (@edbott) September 16, 2021
FB knew human traffickers used its sites to sell people. It took limited action against them until Apple Inc. threatened to remove FB and IG from its app store w/ @newley @JeffHorwitz https://t.co/o5Ch4v5SFM via @WSJ
— Justin Scheck (@ScheckWSJ) September 16, 2021
This WSJ series is a great reminder that if you work for a company that is sitting on information that you are convinced the world deserves to know, you are not helpless. You can contact a journalist you trust--ideally via secure channels--about making that information known.
— Will Oremus (@WillOremus) September 17, 2021
Even authoritative sources of vaccine information were becoming “cesspools of anti-vaccine comments,” the authors wrote. “That’s a huge problem and we need to fix it,” they said.https://t.co/6It0cypIS7
— Anthony DeRosa (@Anthony) September 17, 2021
The best time to leave Facebook was six years ago.
— Steve Bowler (@gameism) September 17, 2021
The second best time is RIGHT NOW. https://t.co/5MefOOliGG
Maybe folks should have been more concerned about Facebook than Backpage heh https://t.co/VNxVO87tQ7
— Liz Fong-Jones (方禮真) (@lizthegrey) September 17, 2021
Human traffickers, a drug cartel and prostitution rings have used Facebook for recruitment—abuses flagged by its employees that in some cases the tech giant made little effort to stop, internal documents show.
— Newley Purnell (@newley) September 16, 2021
With @ScheckWSJ @JeffHorwitz #FacebookFiles https://t.co/OO8AGStNYm
One question I would like answered is why Facebook, which struggles with these issues in the global North where it has the most experts & resources (presumably), should be allowed to operate in the global South where its harm is magnified & accountability muted https://t.co/MfXEeKpEiS
— Edward Ongweso Jr (@bigblackjacobin) September 16, 2021
"In the weeks before Mr. Zuckerberg made his announcement, another memo said initial testing concluded that roughly 41% of comments on English-language vaccine-related posts risked discouraging vaccinations." https://t.co/6EVvVwY2CL
— Justin Hendrix (@justinhendrix) September 17, 2021
Another devastating story about Facebook. You think you know the worst of it, but there’s always more. https://t.co/YubMs2uVl3
— Sherrilyn Ifill (@Sifill_LDF) September 17, 2021
Facebook's response to all of this? Less internal transparency! https://t.co/KbLF2iwoNs pic.twitter.com/mHkkWHuKnU
— Alex Kantrowitz (@Kantrowitz) September 17, 2021
Meanwhile, 41% of the 755M daily vaccine related comment impressions on Facebook are anti-vax as the market for counterfeit vaccination cards surges.? https://t.co/AkNbHZ9RWU https://t.co/8JR5TBEZxT
— David Carroll (@profcarroll) September 17, 2021
Mark Zuckerberg made Covid vaccines a top company priority. But Facebook failed to stop a cadre of users from flooding the platform with what internal researchers described “cesspools of anti-vaccine comments."
— Sam Schechner (@samschech) September 17, 2021
New from @JeffHorwitz, @EmilyGlazer and me: https://t.co/IQFaU5MT2O
It can feel performative when people say things like 'Facebook is not compatible with democracy.' But I do believe that Facebook, at its current scale and in its current design, is not really compatible with humanity. https://t.co/7m2XY179oi
— Charlie Warzel (@cwarzel) September 17, 2021
The issue with comparisons is that trillion dollar co's shouldn't be measured against one another. Yes, FB may have some resources dealing w/ some harm, but other harm continues to happen and the worst seems to be in countries that it has less interest in. https://t.co/4OCxF4VbXC
— Ryan Mac ? (@RMac18) September 16, 2021
Seems like an unsolvable contradiction: FB must keep pouring resources into understanding the problems it creates, but the drive for scale means it's never enough. Facebook is the problem. https://t.co/jTZGdglAFs
— Jacob Silverman (@SilvermanJacob) September 16, 2021
When a social network operates in any market, it needs to ensure it can adhere to some minimal set of trust & safety standards. It needs to be capable of processing user reports and automatically monitoring for the worst content in all the supported dialects.
— Samidh (@samidh) September 16, 2021
This is new to me. Apple had to threaten Facebook with removal of its products from Apple devices unless it cracked down human trafficking which according to this report it knew was happening. /2 pic.twitter.com/na3iwNq2SF
— Jason Kint (@jason_kint) September 16, 2021
Also, there's something incredibly depressing about only 13% of the content moderation efforts being expended outside the US when ~10% of Facebook's users are in the US & Canada, and the rest are elsewhere. https://t.co/XtqZaDWMty pic.twitter.com/Lj2pde6cId
— Priyanjana Bengani (@acookiecrumbles) September 16, 2021
This insight from a frustrated former Facebooker goes a long way toward explaining why so many of Facebook's seemingly well-intended reforms turn out to backfire spectacularly: real change would require value judgments FB is unable or unwilling to make. https://t.co/JvFMjKakNY pic.twitter.com/RIXR8aeNOs
— Will Oremus (@WillOremus) September 17, 2021
Hard to argue that Joe Biden's statement that social media is "killing people" wasn't entirely accurate- easier to argue it was likely an understatement. https://t.co/6EVvVwY2CL
— Justin Hendrix (@justinhendrix) September 17, 2021
idk, maybe this website shouldn't have been allowed to become "the entire internet" https://t.co/eEo0lEhqvQ
— Tim Murphy (@timothypmurphy) September 17, 2021
Facebook is a designed product; you could design it another way. But this is how Facebook wants it!
— nilay patel (@reckless) September 17, 2021
Facebook knowingly provided a safe haven for sex traffickers and criminal organizations. Big Tech is more interested in the financial profits generated by their users, than in the people these companies were created to help.https://t.co/PowARq5OSs
— Rep. Ken Buck (@RepKenBuck) September 16, 2021
anyone that’s ever worked for even 5 seconds on a news page in facebook could’ve 100% predicted this https://t.co/ib89x8NRhg
— J Emory Parker ?️? Subscribe to STAT+ (@jaspar) September 17, 2021
Our latest story in the Facebook investigation series:
— Anthony DeRosa (@Anthony) September 17, 2021
Facebook researchers warned that comments on vaccine-related posts—often factual posts of the sort Facebook sought to promote—were filled with antivaccine rhetoric aimed at undermining their messagehttps://t.co/6It0cypIS7
Why operate at all in risky places? Why not let governments block you? In much of the world, state-controlled media has historically been the only media people ever had prior to social networks. FB and the rest really does democratize voice in a way that people truly value.
— Samidh (@samidh) September 16, 2021
We use a variety of tools against criminal organizations, including designating them under our dangerous organizations policies, human review, a wide range of AI and network disruptions.
— Andy Stone (@andymstone) September 16, 2021
In 2019, Apple threatened to remove Facebook’s apps from the App Store after it saw a BBC story about human trafficking happening on the social network.
— Alex Heath (@alexeheath) September 16, 2021
WSJ reporting that only then did FB seriously investigate the problem https://t.co/2MZLzwgFYZ
Not surprising Facebook sees the WSJ series as a leaking-to-the-media problem. Not a we're-harming-people problem.https://t.co/NDABPpflgA pic.twitter.com/zeGw7hDVbP
— Steve Kovach (@stevekovach) September 17, 2021
NEW: How Facebook hobbled Mark Zuckerberg's bid to get America vaccinated.
— Emily Glazer (@EmilyGlazer) September 17, 2021
Company documents show how anti-vaccine activists used Facebook's own tools to sow doubt about the Covid-19 vaccine, with @samschech and @JeffHorwitz.https://t.co/uijAzgAiXE
This (very good) story is about Facebook’s shortcomings, but it’s also pretty remarkable to see Apple flex its platform control this way. We saw it recently with Parler, but aside from that there are surprisingly few public examples of Apple threatening as big a dev as FB
— Alex Heath (@alexeheath) September 16, 2021
What if Facebook should not exist? What if Facebook is actually a terrible idea? What if extracting data and attention out of nations at any cost is causing a net harm to humanity despite executives paid generously to insist otherwise? What if Mark Zuckerberg is a failed emperor? pic.twitter.com/J20Dy5PAnL
— David Carroll (@profcarroll) September 16, 2021
Good lord. https://t.co/zjF2aeHWYM pic.twitter.com/I46IeskEVo
— Shira Ovide (@ShiraOvide) September 17, 2021
this is a horrifying detail about Facebook being aware of a drug cartel's gruesome content on its platforms and failing to stop it despite being told by its own staff the material was a problem and that the cartel was evading its existing ban https://t.co/QyYryzMjzX pic.twitter.com/5qasLu385r
— Dustin Volz (@dnvolz) September 16, 2021
The fucking gall to put in there "after Myanmar."
— hypervisible dot pdf (@hypervisible) September 16, 2021
After Myanmar Facebook should have been shut down.
It can't be easily disputed that social networks' rapid expansion into the global south was at times reckless and arguably neocolonialist. And the inadequate attention both within platforms and within the media on these issues is rightly shocking. What can help? Some thoughts...
— Samidh (@samidh) September 16, 2021
This story is not about trafficking, although that is very significant, it’s about Facebook systematically allowing its platform to be used for violence, suppression and large-scale crime.
— Jim Stewartson, Antifascist, #RIPQ ???☠️ (@jimstewartson) September 16, 2021
Just a reminder, still on the Board — Peter Fucking Thiel.#PFThttps://t.co/GtBaffWoy9
They’ve gotta call the mercy rule at some point. https://t.co/u0d3dMxOWj
— Kevin Roose (@kevinroose) September 17, 2021
Users were seeing comments discouraging vaccinations on vaccine-related posts 775 million times a day, the memo said, and Facebook worried the large proportion of negative comments could influence perceptions of vaccine safetyhttps://t.co/6It0cypIS7
— Anthony DeRosa (@Anthony) September 17, 2021
More from @WSJ - @Facebook 's own tools undermined Mark Zuckerberg's goal to support the vaccine roll-out.
— Amnesty Tech (@AmnestyTech) September 17, 2021
An internal memo reported that even authoritative sources of vaccine information were becoming a "cesspool of anti-vaccine comments"#FacebookFileshttps://t.co/d9Kk0FrljN
Facebook *may* have the most experts, but as multiple past stories show, it lacks country or language-specific content moderators in certain markets. Is there an inherent right for a consumer service to exist in a market if basic safeguards (content moderation) aren't available?
— Ryan Mac ? (@RMac18) September 16, 2021
The WSJ led by @JeffHorwitz has been publishing amazing Facebook stuff all week, but I think this is the most important story thus far.
— Ryan Mac ? (@RMac18) September 16, 2021
FB screws up in the US, but its global screw ups are often so much worse and impactful. And they often go uncovered.https://t.co/IKuZgAgQZ2
Too big to succeed. https://t.co/epY61yN1tZ https://t.co/pIgtaLYmmM
— Alex Howard (@digiphile) September 17, 2021
This is the stage where the corporation starts running out of room to deflect & their comms team flounders. The next step is vigorous regulation and possible breakup of the Facebook-WhatsApp-Instagram-Oculus juggernaut.
— Mar Hicks (@histoftech) September 16, 2021
Keep pushing—consumer rights & protections don’t come easy. https://t.co/9ohwBfdsqh
The more I read The Facebook files the more horrified I get at what’s going on there. Makes me wonder if this is just the tip of the iceberg floating on the surface and what’s underneath
— Michael Gartenberg (@Gartenberg) September 17, 2021
your entire business is a pattern of harmful behavior. just say it makes you all shit tons of money and you don't give a fuck and no one can stop you anyway. https://t.co/oie07MyGc3
— Russ Bengtson (@russbengtson) September 16, 2021
An internal Facebook investigator found a Mexican drug cartel was using Facebook to recruit, train and pay hit men.
— Christopher Mims (@mims) September 16, 2021
Facebook declined to stop them posting on the site or Instagram.
And it's hardly the only example, says @WSJ's ongoing investigation:https://t.co/wAfE6J31MQ pic.twitter.com/0vsUTVKk82
Blinding hubris, hoping good intentions magically turn into good outcomes without governing for it (but oh, stop democratic governments from ‘regulating the internet’ please): How Facebook Hobbled Mark Zuckerberg’s Bid to Get America Vaccinated ↘️ https://t.co/7ZofFcPUnZ
— Marietje Schaake (@MarietjeSchaake) September 17, 2021
This WSJ Facebook series definitely proves how little Zuckerberg & the company care about causing devastating harm as long as there’s profit in it. One of the most important series on an American corporation in years. https://t.co/S9WvWmMKh7
— Jesse Eisinger (@eisingerj) September 17, 2021
"In the weeks before Mr. Zuckerberg made his announcement, another memo said initial testing concluded that roughly 41% of comments on English-language vaccine-related posts risked discouraging vaccinations." https://t.co/nu5pfUqrYB
— Tommy Vietor (@TVietor08) September 17, 2021
These experts are playing clean up, which is the problem. Facebook continues to unleash products on the world that enable both good and bad behavior, and then when FB finally is forced to recognize the bad behavior, they step in to try to fix. This is backward. https://t.co/NhOpQpTFwg
— Emily Dreyfuss (@EmilyDreyfuss) September 16, 2021
The idea that FB policies are global and enforced globally is a joke. And many are paying for it. https://t.co/cRPCvXNWjW
— Dr. Heidi Beirich (@heidibeirich) September 16, 2021
I'm confused by the implied conceit that you could have a platform for mass interpersonal communication where people only say good things and not bad things. At least when @mattyglesias complains about Facebook he says the solution is to close it. https://t.co/EJ58DXs5zC
— Josh Barro (@jbarro) September 17, 2021
Facebook’s greatest trick is convincing people other social networks don’t exist https://t.co/G4mvKhC8i1
— nilay patel (@reckless) September 17, 2021
The messaging coming out of from Facebook has two parts:
— Pinboard (@Pinboard) September 17, 2021
1) We're doing all that's humanly possible, and no one tries harder, but this is an insoluble problem at scale.
2) Also let's build a metaverse where all remaining human interaction is moved online onto our platform. https://t.co/qFoYKWXLM7
As the Wall Street Journal itself makes clear, we have a team of experts who help us uncover patterns of harmful behavior so we can disrupt it. We've got arguably more experts and resources dedicated to this work than any other consumer technology company in the world.
— Andy Stone (@andymstone) September 16, 2021
"Facebook’s own research lays out in detail how its rules favor elites; its platforms have negative effects on teen mental health; its algorithm fosters discord; and that drug cartels and human traffickers use its services openly."https://t.co/N136d3K3Zi
— Josh Kraushaar (@HotlineJosh) September 17, 2021
"Despite Mr. Zuckerberg’s effort, a cadre of antivaccine activists flooded the network with what Facebook calls “barrier to vaccination” content...They used Facebook’s own tools to sow doubt about the severity of the pandemic’s threat" and about vaccines. https://t.co/uOdEskJSt9
— Tim O'Brien (@TimOBrien) September 17, 2021
Facebook is one of the most powerful sources of anti-vaccine insanity https://t.co/xxXTj4okAp pic.twitter.com/iOYBP5K2v2
— ryan cooper (@ryanlcooper) September 17, 2021
This fucking thing *is* Skynet and we've got zero humanoid robots to send back in time and stop it. We're fucked. https://t.co/8uMu5IwF7f
— Brendan McDonald (@ProducerMcD) September 17, 2021
I wrote about the Facebook circle of life:
— Will Oremus (@WillOremus) September 16, 2021
- Build problematic systems
- Research their flaws and find serious problems
- Bury the findings to avoid bad press
- Get even worse press when the findings are leaked
- Change nothing https://t.co/UUxw7qYG08
Truly damning: Facebook repeatedly "employs teams of people to study its own ugly underbelly, only to ignore, downplay and suppress the results of their research when it proves awkward or troubling" https://t.co/cnEuVAaCze
— Gary Marcus (@GaryMarcus) September 17, 2021
“In many cases, Facebook will consult with internal and external researchers on how to address a problem, only for their advice to be overridden by more influential internal stakeholders…” https://t.co/LfZ9T8PxoO
— JOHN SANDS (@iohnsands) September 17, 2021
Facebook keeps researching its own harms — and burying the findings - The Washington Post https://t.co/cpS8mNdlKQ
— Andrew Coyne (@acoyne) September 17, 2021
Excellent @WillOremus on why Facebook keeps failing at running itself in a way that should inspire trusthttps://t.co/UPcycEdDrv pic.twitter.com/vZD2AjKpTs
— Christopher Mims (@mims) September 17, 2021
Like the tobacco companies, Facebook buried their own research revealing the harm they were doing. We need to prosecute, regulate, sue and shame them.
— Duty To Warn ? (@duty2warn) September 16, 2021
One little Harvard twerp doesn’t get to take down the country, become a billionaire, and get away with it https://t.co/6LQrEISQZO
And here is the Post piece I reference above by @WillOremus that gets into why the organizational design and leadership are problematic and create unhealthy friction in balancing profits and ethics. /12 https://t.co/C67MAffpfy
— Jason Kint (@jason_kint) September 17, 2021
Jaw-dropping moments in WSJ's bombshell Facebook investigation - CNN https://t.co/ep6tyOvS2V
— Andrew Coyne (@acoyne) September 17, 2021
In today's #FacebookFiles report, we see the company take on a noble goal with total leadership support, work their butts off to launch a LOT of thoughtful mitigations, but still fall short of what the world needs. Why is that and what can be done?
— Samidh (@samidh) September 17, 2021
?...https://t.co/2rq0KJd6yn
#Facebook keeps researching its own harms — and burying the findings @WillOremus https://t.co/FJNqSqH4SM
— Paul Nemitz (@PaulNemitz) September 18, 2021